How it works
1. Fill in the repair form
Fill in all required fields of the repair form below. You will receive an email confirmation that we have received your request.
2. Get info email
You will shortly receive an estimate of the feasibility of the repair, a detailed quotation including transport costs and information on how long the repair will take.
3. We arrange the transport
We organise the outward and return transport for you. We will send you a paid shipping label for this purpose.
No 1 repair shop
Over 1000 success-
ful repairs in 2020
Flat Rate Repair Prices
including work and parts
Play:5 gen2 / Five
Play:1 / One
Amp / ZP120 / ZP100
Connect / ZP90
Which faults are frequently repaired?
No function, no LED display
Sound only via headphones
Music very quiet
Poor sound image
LED lights up permanently white
Damage caused by a fall
Connection problems, Wi-Fi does not work
Optical socket Toslink broken off
High pitch noise
Overvoltage on mains grid, lightning strike
What does the analysis of my device cost?
Nothing at all! There is no estimate. Your device will be repaired for the fixed price indicated. If a repair is not possible, you only have to pay the costs for the return shipment.
How long is the warranty period?
We grant a guarantee of 6 months on the replaced parts and their function.
Sonos is only offering me a replacement device?
We hear the same thing again and again from different sides. When a device is returned to Sonos, it is often simply disposed of.
Are spare parts also offered?
Yes, we also offer spare parts such as individual loudspeaker chassis or power supplies.
Do I have to pay in advance?
No, the invoice is sent with the repaired device.
Isonatec simply gave life back to my Playbar whose power board had burned out. Sonos didn't want to fix it, and I saved a lot of money. Many thanks Isonatec!
My Play 5 died, no sound whatsoever of course Sonos don’t repair gen 1’s. Found ISONATEC on the internet and Michael responded directly with repair information. The repair was carried out efficiently with Emails informing the progress. The Play 5 has been returned and once again sounding great. If you have a Sonos repair problem contact Michael at ISONATEC for a perfect service.
Isonatec is committed to providing high quality repairs of all Sonos products in accordance with current safety regulations. It is our ecological drive to repair the devices and not to throw them away. We are proud of this. All repairs are carried out quickly and easily to keep our customers happy and satisfied. Write us using the contact form.